AI-powered portal

Ask the portal: AI-assisted analysis

When an alert fires at 7am, the first person to see it often isn't a network engineer. With the assistant they can ask what's going on, in plain English, and get an answer from your own data.

Book a pilot Alerting
AI assistant recommendations: treat signal weaker than about −70 dBm or quality below 60 percent as degraded; if Teams is slow while the signal is good, look at the internet connection or the service; if many nearby networks share a channel, consider changing channel.
Recommendations from one answer: if Teams is slow while the Wi-Fi signal is good, look at the internet connection or the service.

Available now, and coming next

Available now

AI assistant, built into the portal

  • Plain-English answers from your own data
  • Explains a dashboard panel and what to check next
  • Helps engineers and non-technical staff alike
Coming next

Private AI

For organisations whose policy keeps operational data away from public AI services: a private option that runs in a cloud account and region chosen for you, and reads the portal through a read-only connector.1

A user asks the assistant to explain a Wi-Fi dashboard. It replies that the dashboard shows how well a Wi-Fi sensor connects, and explains average signal strength and reception quality.
Excerpt from one answer on a Wi-Fi dashboard.

The assistant helps people interpret what CNA measures. Alerts are still thresholds you set: CNA does not claim automatic anomaly detection.

Shaped around your estate

Everything is set in the portal, not on devices: sites, sensors, apps, Wi-Fi profiles, thresholds and recipients. Open a site or add an app, and every sensor picks it up within a poll cycle.

Dashboards and floor maps

From all sites down to one sensor on one floor, with replay over time.

Role-based views

Admin and configuration views restricted to nominated senior staff.

Configuration audit trail

Who changed what and when, with old and new values, kept for a year.

Share and display

Share dashboards by link or snapshot, or show them on a NOC wall in kiosk mode.

Is it us or them?

Status feeds from AWS, Azure, Microsoft, Cisco, Fortinet and Okta on the home view.

Single sign-on

Sign in with Okta or Entra ID. Restrict access by source IP or VPN.

Alerting

Alerting that reaches the right people

Tell us what "too slow" means for each app and site, in a simple form, and the alert rules build themselves.

What CNA alerts on

  • App response, and per-site apps
  • DNS
  • WAN latency and loss
  • Wi-Fi signal
  • Sensor offline
  • CPU, memory and disk
  • Missing processes
  • Certificate expiry

Where alerts go

Standard

Email groups, with branded messages and resolved notices.

Tailored to you

Teams, Slack, webhooks, PagerDuty, ServiceNow, and enterprise options such as scheduled PDF reports. Severity levels, maintenance windows and routing rules are scoped with you.

Less noise: per-site alerts can fire on the average of up to three apps, so one wobbling app doesn't page anyone, and offline sensors are grouped into one alert. Alerting in detail.

Included as standard

Portal with AI assistant

Included as standard with the cloud service, for up to 3 users.

In your private environment

When your Cloud Unit is hosted in your own private environment, the portal and AI assistant are an add-on, priced on request.

  1. The private AI option is being built on AWS Bedrock. Back to text

Prove it on your own network

Six weeks, your most-complained-about office, the apps your people can't work without, and success criteria you agree up front.

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